Payment and Shipping
The following conditions apply:
Shipping Costs (including statutory VAT)
| Shipping Zone | Shipping Costs | Free from |
|---|---|---|
| Europe 1 | 4.90 € | 40 € |
| Europe 2 | 6.90 € | 70 € |
| Europe 3 | 7.90 € | 70 € |
Europe 1: Germany, Austria, France, Italy, Monaco, Netherlands, Spain
Europe 2: Andorra, Belgium, Bulgaria, Croatia, Cyprus, Estonia, Greece, Ireland*, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Portugal, San Marino, Slovakia, Slovenia
Europe 3: Canary Islands, Ceuta, Melilla
| Shipping Zone | Shipping Costs | Free from |
|---|---|---|
| Bosnia and Herzegovina | 15.50 BAM | 140.00 BAM |
| Czech Republic | 190.00 CZK | 2000.00 CZK |
| Denmark | 55.00 kr | 680.00 kr |
| Finland | 7.90 € | 90 € |
| Hungary | 2,700 HUF | 27,500 HUF |
| Iceland | 1,225.00 ISK | 13,800.00 ISK |
| North Macedonia | 490.00 MKD | 4,350.00 MKD |
| Norway | 82,00 kr | 1 060,00 kr |
| Poland | 30.00 PLN | 310.00 PLN |
| Romania | 35.00 RON | 350.00 RON |
| Sweden | 75,00 kr | 950,00 kr |
| Switzerland + Liechtenstein | 7.60 CHF | 90 CHF |
| UK* | 5.90 GBP | 90 GBP |
* including Northern Ireland
Return Costs
Germany: Free returns
All other shipping countries: Free returns (excluding Bosnia and Herzegovina, Iceland, North Macedonia & Liechtenstein)
If you have any further questions, please contact our customer service team at customerservice@alphaindustries.eu.
Return address: WLL Logistik, c/o Alpha Industries, Nordring 80, 64521 Groß-Gerau, Germany
General Shipping Conditions / Customs Duties
Further information on shipping to the Canary Islands, Ceuta, Melilla and other non-EU countries such as Bosnia and Herzegovina, North Macedonia, Norway, Montenegro and Serbia.
Please note that you are responsible for all customs duties, import taxes and handling fees for shipments to the Canary Islands, Ceuta, Melilla, Bosnia and Herzegovina, North Macedonia, Norway, Montenegro and Serbia. These are not included in your order's shipping or handling costs. As customs duties and taxes can vary significantly from country to country, we recommend contacting your local customs office for information about the expected costs.
Delivery Times
Unless a different period is stated in the relevant product description, delivery takes 2–4 days within Germany and 2–15 days for international shipments, starting from the conclusion of the contract. Please note that deliveries are not made on Sundays or public holidays.
Payment Options
- Payment via PayPal
- Payment by invoice (Klarna)*
- Payment by direct debit/transfer (Klarna)*
- Payment in installments (Klarna)*
- Payment by credit card (Visa/MasterCard)
- Payment via Apple Pay / Google Pay
* Payment processing is handled by our partner KLARNA. Please note the payment information sent by Klarna.
Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.